In compliance with the obligations established in Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights and Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, you are provided with information regarding the processing of your personal data:
Who is responsible for processing your data?
Owner: GUILLERMO CARVAJAL PALAO – 11072273G
Address: Avenida de Lisboa 2 - 33011 Oviedo
Phone: 650 786 226
Email: carvajal@carvajal.es
Website: www.carvajal.es
For any questions, please contact GUILLERMO CARVAJAL PALAO at carvajal@carvajal.es
Our customer service hours are 9:00 AM - 9:00 PM Monday through Friday, and 10:00 AM - 2:00 PM on Saturdays. You can reach us in any way.
We reserve the right to modify or adapt this Privacy Policy at any time. We encourage you to review it, and if you have registered and accessed your account or profile, you will be notified of any changes.
If you are one of the following groups, please consult the information:
WEB OR EMAIL CONTACTS
What data do we collect through the Web?
We may process your IP address, operating system or browser, and even the length of your visit anonymously. If you provide us with information in the contact form, you will be identified so we can contact you if necessary.
For what purposes will we process your personal data?
- Respond to your questions, requests, or petitions.
- Manage the requested service, respond to your request, or process your petition.
- Information by electronic means, relating to your request.
- Commercial or event information by electronic means, provided there is express authorization.
- Conduct analysis and improvements on the Web, regarding our products and services. Improve our business strategy.
What is the legitimacy for processing your data?
Acceptance and consent of the interested party: In cases where completing a form and clicking the submit button is required to submit a request, completing this form necessarily implies that you have been informed and have expressly given your consent to the content of the clause attached to said form or acceptance of the privacy policy. All our forms include a * symbol in mandatory fields. If you do not complete these fields, or do not check the privacy policy acceptance checkbox, the information will not be sent. It normally reads as follows: "□ I am over 14 and I have read and accept the Privacy Policy."
CUSTOMERS
For what purposes will we process your personal data?
- Budget preparation and monitoring through communications between both parties.
- Information by electronic means, relating to your request.
- Commercial or event information by electronic means, provided there is express authorization.
- Manage the administrative, communications, and logistics services provided by the Controller.
- Billing and filing of the appropriate taxes.
- Carry out the corresponding transactions.
- Control and recovery procedures.
SUPPLIERS
For what purposes will we process your personal data?
- Information by electronic means, relating to your request.
- Commercial or event information by electronic means, provided there is express authorization.
- Manage the administrative, communications, and logistics services provided by the Controller.
- Billing.
- Carry out the corresponding transactions.
- Billing and filing of appropriate taxes.
- Control and recovery procedures.
What is the legitimacy for processing your data?
The legal basis is the acceptance of a contractual relationship, or failing that, your consent when contacting us or offering us your products through any means.
SOCIAL NETWORK CONTACTS
For what purposes will we process your personal data?
- Answer your questions and requests or requests.
- Manage the requested service, respond to your request, or process your petition.
- Connect with you and build a community of followers.
What is the legitimacy for processing your data?
Acceptance of a contractual relationship within the corresponding social network environment and in accordance with its privacy policies:
- Facebook http://www.facebook.com/policy.php?ref=pf
- Instagram https://help.instagram.com/155833707900388
- Twitter http://twitter.com/privacy
- Pinterest https://about.pinterest.com/es/privacy-policy
- Google* http://www.google.com/intl/es/policies/privacy/ *(Google+ and Youtube)
How long will we keep personal data?
We can only view or delete your data in a limited manner, provided you have a specific profile. We will process it for as long as you allow us to follow us, become friends, or click "like," "follow," or similar buttons. Any corrections to your data or restrictions on information or publications must be made through your profile or user settings on the social network itself.
Do we include personal data of third parties?
No, as a general rule we only process the data provided to us by the owners. If If you provide us with data from third parties, you must first inform and request the consent of said persons, or else you will release us from any liability for failure to comply with this requirement.
And data on minors?
We do not process data from minors under 14 years of age. Therefore, please refrain from providing data if you are under that age or, where applicable, from providing data from third parties who are under that age. GUILLERMO CARVAJAL PALAO disclaims any liability for failure to comply with this provision.
Will we communicate electronically?
- These will only be used to process your request, if it is one of the contact methods you have provided to us.
- If we make commercial communications, they will have been previously and expressly authorized by you.
What security measures do we apply?
Rest assured: We have adopted an optimal level of protection for the Personal Data we handle, and we have implemented all available technical means and measures, based on the state of the art, to prevent the loss, misuse, alteration, unauthorized access, and theft of Personal Data.
To which recipients will your data be communicated?
Your data will not be shared with third parties, except under legal obligation. Specifically, it will be shared with the State Tax Administration Agency and with banks and financial institutions for payment of the service provided or product purchased, as well as with the data processors necessary for the execution of the agreement. In the event of a purchase or payment, if you choose an application, website, platform, bank card, or other online service, your data will be shared with that platform or processed within its environment, always with the utmost security. When we instruct them to do so, the web development and maintenance company or the hosting company will have access to our website. They will have signed a service provision contract that obliges them to maintain the same level of privacy as us.
Any international data transfer using American applications will be subject to the appropriate safeguards required by the GDPR, which ensures that American software companies comply with European data protection policies regarding privacy.
What Rights Do You Have?
- To know whether we are processing your data or not.
- To access your personal data.
- To request rectification of your data if it is inaccurate.
- To request the deletion of your data if it is no longer necessary for the purposes for which it was collected or if you withdraw the consent you granted.
- To request restriction on the processing of your data, in certain cases, in which case we will only retain it in accordance with current regulations.
- To transfer your data, which will be provided to you in a structured, commonly used, or machine-readable format. If you prefer, we can send it to the new controller you designate. This is only valid in certain cases.
- To file a complaint with the Spanish Data Protection Agency or the competent supervisory authority if you believe we have not served you properly.
- To revoke consent for any treatment to which you have consented, at any time.
If you change any of your information, please let us know so we can keep it updated.
Do you want a form to exercise your rights?
- We have forms for the exercise of your rights, ask us for them by email or if you prefer, you can use those prepared by the Spanish Data Protection Agency or third parties.
- These forms must be signed electronically or accompanied by a photocopy of your ID.
- If you are represented by someone, you must attach a copy of their ID, or have them sign it electronically.
- The forms can be submitted in person, sent by letter, or sent by email to the Controller's address at the beginning of this text.
How long does it take us to respond to your exercise of rights?
It depends on the law, but within a maximum of one month from your request, and two months if the issue is very complex and we notify you that we need more time.
Do we process cookies?
If we use cookies other than those necessary, you can consult the cookie policy by clicking on the corresponding link at the top of our website.
How long will we keep your personal data?
- Personal data will be retained as long as you remain associated with us.
- Once you unsubscribe, the personal data processed for each purpose will be retained for the legally established periods, including the period in which a judge or court may request it, in accordance with the statute of limitations for legal actions.
- The data processed will be retained as long as the aforementioned legal deadlines do not expire, if there is a legal obligation to retain it, or if there is no such legal deadline, until the data subject requests its deletion or revokes the consent granted.
- We will retain all information and communications related to your purchase or the provision of our service for as long as the product or service warranties last, in order to address any potential claims.